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Human Resources Assistant

Human Resources Assistant collaborates and assist the Regional Human Resources Officer (RHRO), by ensuring consistency and uniformity in the implementation of human resources policies and guidelines, by sharing best practices and ultimately by promoting the welfare of JRS staff in the South Asia Regional Office as well as in the country offices where JRS has operations.  The HR Assistant will also play an active role in the recruitment, in collaboration with the RHRO. With this aim, the Human Resources Assistant will assist in all administrative HR related matters and processes as well as participating in the development and implementation of staff care and staff well-being initiatives in the region. The HR Assistant will offer guidance and HR services to all JRS employees in the regions in collaboration with the National HR Officers. JRS Asia Pacific covers the following countries: Australia, Cambodia, Indonesia, Myanmar, Singapore, Thailand and the Philippines.

JRS Asia Pacific, Regional Office, Thailand, Bangkok

Report to
Regional Director/Regional HR Officer


Under the supervision of the Regional Director and RHRO, the HR Assistant’s main responsibility will be to assist the Human Resources Department with effective delivery of HR services. More specifically:

• Provide support to staff, managers, country directors on HR related matters;

• Actively participate in recruitment and selection activities including formatting, circulation and posting of vacancy announcements, monitoring the receipt of applications, preparation of documentation and logistic arrangements for selection panels; 

• Coordinate staff on-boarding activities including liaising with departments and following up on activities;

• Assist with personnel administration by assembling and preparing necessary documentation, including the preparation of contracts for temporary staff and internships;

• In collaboration with national HR Officers, keep staff figures up to date and produce human resources-related statistics;

• Act as a focal point for the region including responding to queries, follow up on information related to contracts, recruitment, security and safety and HR matters;

• Assist with monthly payroll related activities (annual leave, sick leave) in accordance to local labour law.

• Provide administrative support to staff development programmes including registering training needs, organizing trainings, administering and maintaining the budget and preparing reports and statistical analyses;

• Provide administrative support to the performance management process including initiating, tracking and monitoring of the various stages of the process;

• Assist in the drafting and review of internal policies and guidelines;

• Keep human resources files up to date with accurate employee’s bio data information;

• Prepare routine correspondence, administrative documentation, reports and presentations;

• Provide support to special projects and activities including conducting information search as requested.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.


• Diploma and/or degree in Human Resources or related field (organizational development; business administration, etc.) or a specific training, qualification or certification in human resources management; 

• Good knowledge and experience in local employment law, compensation, benefits administration, employee relations, security and safety, staff training and development;

• Good understanding of and commitment to humanitarian relief work and international development;

• Ability to work independently with minimal supervision;

• Excellent interpersonal, listening and communication skills;

• Good computer skills, including competence in Excel and familiarity with other databases;

• Good organizational skills and ability to perform multifaceted tasks in addition to day-to-day activities;

• Good analytical skills and sound judgement;

• Successful experience in multicultural and challenging environments.


• Excellent written and verbal communication skills in English are required.

Leadership Behaviours 

• Excellent interpersonal, listening and communication skills; 

• Ability to positively influence others and successfully reconcile differences;

• A self-starter with a strong results orientation and with high levels of integrity, credibility and dependability; 

• An energetic team player who can effectively collaborate, and who can stand alone when necessary; 

• Ability to work in international settings and with various departments to implement successful approaches in Human Resources; 

• Demonstrated ability to work and deliver under pressure and tight deadlines. 

Core values

• Commitment to JRS mission, vision and values, and the ability to convey with enthusiasm JRS’s role in accompanying and serving forcibly displaced people and in advocating for their right to protection and a life in dignity;

• High integrity, honesty and confidentiality; ability to deal tactfully and discreetly with situations, people and information;

• Acceptance of diversity and inclusion as a core value. Willingness to work in flexible, sub-optimal and multi-cultural environments;


The job may require travel to JRS locations in the region. 


Contract is for 3 months and extendable. The JRS remuneration policy is aligned with the JRS ethos to offer effective and professional services and at the same time express solidarity with the people served. The salary is calculated with the use of a post-adjustment multiplier and takes into account years of relevant experience and degree of responsibility of the role. Details will be discussed with short-listed candidates.

All applicants are requested to submit the following documents to job.assist_hr@jrs.or.th and Deadline for Applications: 21 July 2017

1) Curriculum Vitae (CV) in English including three (3) professional references direct supervisor with their contact information, phone and email address. 

2) A cover letter describing the candidate's desire and motivation to work for JRS and how her/his qualifications and experience are a good fit for this position.

Only short listed candidates will be contacted.

Contact information

To apply for the job above. Please fill out the following online form and submit your resume.



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