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Psychosocial Counsellor - JRS Thailand (Urban Refugee Project)

The Psychosocial Counsellor is responsible for developing and implementing JRS psychosocial support services for asylum seekers in Bangkok and work closely with Project Director.

Bangkok, Thailand

Report to
Project Director


Psychosocial Support

• To provide comprehensive mental health counseling, psychosocial support and case management for clients who have experienced trauma, torture, sexual and gender-based violence, depression or mental illness.
• To conduct mental health assessment as part of counseling.
• To maintain a supportive and professional relationship with clients, avoiding emotional involvement and focusing on approach of empowerment;
• To refer client for further psychosocial or psychiatric assistance when they require special care.
• To develop and implement psychosocial assessment tools to monitor client progress.
• To facilitate psychosocial community and group activities for the improvement of psychosocial well-being among urban asylum seekers. 
• To conduct mental health and psychosocial support training sessions with selected asylum seeker groups.
• To coordinate closely with caseworkers in managing vulnerable cases.
• To provide emergency support to the casework team and Project Director in managing clients in distress.
• To support and provide training to other staff members to enhance their understanding of the psychosocial needs of urban refugees in Bangkok, and strengthen their capacity to integrate psychosocial support into the management of cases.

Managing the work of JRS at the field level

• To conduct mental health training for community and partner organizations, in coordination with the Project Director.
• Train and supervise a psychosocial community assistant, to successfully deliver community outreach activities
• To safeguard the vision, identity, and unity of JRS at the project level.
• To know and understand well JRS policies and to implement them at the project level.
• To abide by JRS personnel policy and standards for staff.
• To implement relevant aspects of the project according to the approved proposal.
• To analyse the needs of the refugees and to suggest new initiatives to the Project Director.

Strengthening Partnerships and Networking

• To promote mental health activities in refugees communities and partner organizations.
• To lead in conducting case conferences with relevant stakeholders on mental health issues.
• To develop partnerships with refugee support groups and local agencies to sustain the provision of psychosocial and mental health services to urban asylum seekers and refugees.


• To communicate regularly with the Project Director, reporting on all major issues and developments in the field.
• To submit monthly activity reports to the Project Director.
• To develop/complete project proposals and reports (6-month and annual) according to JRS format as well as write other project/situation reports as required, together with the project team members.
• To participate in regular team meetings.
• To maintain positive communication with team members.
• To assist Project Director as requested.


• Thai citizen only.
• University degree in social science, development, social work or related field.
• Strong commitment to serve, accompany, and advocate on behalf of urban refugees and asylum seekers
• At least 2 years of direct case management experience working with an NGO or humanitarian agency.
• Fluency in spoken and written Thai and English. 
• Compatible with the vision-mission of JRS.
• Prudent to maintain professional boundaries.
• Understanding of and empathy with migrant and refugee communities. 
• Ability to remain calm in stressful situations.
• Strong teamwork skills, able to work successfully in cooperation with others in a multi-cultural and flexible environment.
• Good organizational skills and ability to handle multiple priorities.
• High degree of self-awareness and maturity, open to continuous learning and improvement.
• Strong computer skills, including Microsoft Office.
• Willingness to travel to/from sites, and be able to use public transport to/from clients’ residence as needed.


This position offers a localised salary with insurance, health and other benefits. Interested candidates must apply by sending cover letter and CV (including 3 references) and address how they satisfy the criteria described above.

Applications are to be sent to "job.urp_psycho@jrs.or.th" and "hr@jrs.or.th" .
Applications close on 27 March 2018. Only short-listed candidates will be contacted.

Contact information

To apply for the job above. Please fill out the following online form and submit your resume.



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